What is Change Management

Change Management is the process by which new components are added smoothly and successfully in order to minimize any impact on current service. As IT is continually evolving there is always an ever increasing need for Change and as such this is an essential part of any application or site that wishes to retain its competive advantage.

1st Stage - Initiating Change

• Plan a Change.
• Validate the Change.
• Document a Change Request.
• Technical Change Request Review.
• Sign off a Change Request.

2nd Stage - Managing Change

• Review Change Request.
• Assess and Evaluate.
• Rewrite or Authorise.

Final Stage - Implementing Change

• Plan Updates.
• Implement Change.
• Determine Success or Back Out.
• Review Change.
• Close Change.