This type of package is ideal when you have the ocassional IT work to do but want to be able to contact someone should there be a problem with your site / application. If you want one of these contracts we will take a backup of all your site / application code. We will hold it in a safe location as part of our contigency planning. You then contact us anytime you need work completed, which we will quote for and give you the scheduling details so you know when it will be finished and live.

You can use a Pay as You Go Package where you pay for just the help you need. This is ideal if you are building your business and the technical response time of our 48 working hours is an acceptable delay.

We will record and manage each Fault / Change for you and let you know an estimate of how long each unit of work will take and when it will be completed. If we need more than the estimated time we will inform you in advance.