The communication plan outlines what you say to whom and when during the Project life cycle duration.
What does it do?
- Defines the audience.
- Define the different type of information each team member/ client would receive based on relevance.
- Define the type of media to use to keep all he need to know in the loop. Reports, online project blog, video feeds, newsletters and webinars can all be used.
- Defines flow of critical project information.
- Define communication responsibilities.
- Updating and distributing any communication changes.
- Define what to do with any feedback received.
- Define the process for regular face to face meetings to discuss progress.